Latest Updates
- Etech Inc. Expands Bilingual Contact Center in Pasadena, TX
- Etech, Inc. - Finalist for the HMSDC E-10 Award November 2009
- American Teleservices Association Volunteers to Work with HandsOn New Orleans During Upcoming Convention
September 30, 2009 - Etech, Inc. Named to Texas Top Business List for 2009, Nacogdoches, Texas.
April 14, 2009 - Etech, Inc joins PCI Security Standards Council
May 30, 2008 - San Jacinto College, in partnership with Etech, Inc
February 1, 2008 - Etech Announces Staff Promotions and Growth
November 13, 2007 - Etech Announces New Line of Business with AT&T Wireless
November 13, 2007 - Etech Pays Tuition Reimbursement
July 7, 2007 - Etech Employees Are Dropping Pounds, Picking Up Cash, and Improving Business!
June 18, 2007 - Etech, Inc. to Open Call Center in Pasadena, TX.
May 15, 2007 - Etech Private Limited Opens Second Center In India
October 10, 2006 - Etech Awarded Contract with R. H Donnelly
October 28, 2005 - Texas Emergency Hurricane Hotline Outsourced to India
September 28, 2005 - Etech, Inc. Donates to KATRINA RELIEF FUND
September 13, 2005 - Etech, Inc. Opens 2nd Call Center in Gujarat, India
August 07, 2005 - Etech, Inc. Awarded New Business Contract With SBC
June 27, 2005 - Etech Announces Executive Level Restructure
June 14, 2005 - Etech Promotes Senior Leaders
May 24, 2005 - Effective Teleservices, Inc. Announces 2005 First Quarter New Business
Feb 23, 2005 - Etech Appoints Director of Operations for Nacogdoches Center
Jan 03, 2005 - Etech Finalist for U.S. Chamber Corporate Citizenship Award
December 03, 2004 - Etech ENTERS Contract with D&B
September 21, 2004 - Etech awarded contract with SPRINT
June 21, 2004 - Etech In The Wall Street Journal
June 09, 2004 - Etech - named winner of 2004 'Premier Account Award'
June 04, 2004 - Etech Appoints Directors of Operation in Nacogdoches, Texas and Gujarat, India
April 14, 2004 - Etech chosen by AOL and PFIZER
April 12, 2004 - Etech open in Lufkin with over 350 employees
March 16, 2004 - Etech launches Fourth Global Solution Center in Lufkin , Texas, Grand Opening of 600 seat
December 16, 2003 - Nacogdoches Officials Praise Etech
December 14, 2003
October 28, 2005
ETI Awarded Contract with R. H Donnelly
Nacogdoches, Texas -October 27, 2005- Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services headquartered in East Texas, announced today that it has been awarded a contract with R. H Donnelley, a leading Yellow Pages publisher and Directional Media company. The agreement further underscores ETI's success in building long term partnerships with major brands in the yellow page publishing industry.
Commenting on the agreement, Matt Rocco, ETI Chief Operating Officer, said, "We are excited to be working with an industry leader like R. H. Donnelley. They are a very professional and well established organization and have a strong record in exceeding customer expectations. We are confident it will be a good long term relationship."
R. H Donnelly (RHD) recently announced the acquisition of Dex Media. The combined company will be the third largest print and Internet directory publisher in the United States with pro forma annual revenues of over $2.7 billion. The company will operate coast-to-coast across 28 states with over 600 directories having a total circulation of 73 million, serving over 650,000 local and national advertisers.
Roby Somerford, ETI Account Manager stated, "R.H. Donnelley derives its competitive edge from the strong consumer usage of its products in its local markets, trusted relationships with small and medium-sized businesses, and robust, relevant local content. Our ETI team will be working alongside the internal sales force to retain and grow the RHD business."
Rocco added, "With the addition of the RHD business, ETI has added six major clients during the second and third quarters of 2005. Our business development efforts will continue to be focused on building key relationships within the telecom and yellow page industries resulting in a steady flow of jobs in the communities of Nacogdoches, Lufkin and Gujarat, India."
Effective Teleservices, Inc. is a leading provider of customer contact and business process outsourcing solutions that help Fortune 500 companies grow revenue and manage costs. Founded in 1997 and headquartered in Nacogdoches, TX, ETI employs over 1400 team members occupying 3 state-of-the art customer interaction centers in East Texas and Gujarat, India with corporate facilities in Palm Beach Gardens, Florida.