Latest Updates
- Etech Inc. Expands Bilingual Contact Center in Pasadena, TX
- Etech, Inc. - Finalist for the HMSDC E-10 Award November 2009
- American Teleservices Association Volunteers to Work with HandsOn New Orleans During Upcoming Convention
September 30, 2009 - Etech, Inc. Named to Texas Top Business List for 2009, Nacogdoches, Texas.
April 14, 2009 - Etech, Inc joins PCI Security Standards Council
May 30, 2008 - San Jacinto College, in partnership with Etech, Inc
February 1, 2008 - Etech Announces Staff Promotions and Growth
November 13, 2007 - Etech Announces New Line of Business with AT&T Wireless
November 13, 2007 - Etech Pays Tuition Reimbursement
July 7, 2007 - Etech Employees Are Dropping Pounds, Picking Up Cash, and Improving Business!
June 18, 2007 - Etech, Inc. to Open Call Center in Pasadena, TX.
May 15, 2007 - Etech Private Limited Opens Second Center In India
October 10, 2006 - Etech Awarded Contract with R. H Donnelly
October 28, 2005 - Texas Emergency Hurricane Hotline Outsourced to India
September 28, 2005 - Etech, Inc. Donates to KATRINA RELIEF FUND
September 13, 2005 - Etech, Inc. Opens 2nd Call Center in Gujarat, India
August 07, 2005 - Etech, Inc. Awarded New Business Contract With SBC
June 27, 2005 - Etech Announces Executive Level Restructure
June 14, 2005 - Etech Promotes Senior Leaders
May 24, 2005 - Effective Teleservices, Inc. Announces 2005 First Quarter New Business
Feb 23, 2005 - Etech Appoints Director of Operations for Nacogdoches Center
Jan 03, 2005 - Etech Finalist for U.S. Chamber Corporate Citizenship Award
December 03, 2004 - Etech ENTERS Contract with D&B
September 21, 2004 - Etech awarded contract with SPRINT
June 21, 2004 - Etech In The Wall Street Journal
June 09, 2004 - Etech - named winner of 2004 'Premier Account Award'
June 04, 2004 - Etech Appoints Directors of Operation in Nacogdoches, Texas and Gujarat, India
April 14, 2004 - Etech chosen by AOL and PFIZER
April 12, 2004 - Etech open in Lufkin with over 350 employees
March 16, 2004 - Etech launches Fourth Global Solution Center in Lufkin , Texas, Grand Opening of 600 seat
December 16, 2003 - Nacogdoches Officials Praise Etech
December 14, 2003
May 15, 2007
Etech Inc. to Open Call Center in Pasadena, TX.
Nacogdoches, TX, May 15, 2007: Etech, Inc., a global business process outsourcer, has announced plans to expand their Texas operations to include a third center in the Pasadena, Texas market.
Etech entered the East Texas Labor Market in 1997. As Berry Direct, they started as a small subsidiary of BellSouth with approximately 25 employees. Today, Etech, Inc. is a privately owned, global organization that is a major employer in the East Texas market and in India. Etech, Inc. employs just over 1,500 team members throughout their four call centers in Nacogdoches, TX, Lufkin, TX, Gandhinagar, India and Baroda, India.
According to Matt Rocco, Chief Operating Officer, "We are excited to announce these expansion plans. The city of Pasadena has been wonderful to work with and we feel that they will be able to provide the labor market to meet the demands of our customers." Rocco stated, "The fastest growing minority group in the US is Hispanic. Presently, they spend about $700 billion dollars annually and are expected to surge to over $1 trillion per year by 2010. Our Fortune 100 customers continue to seek call center partners who have access to bilingual skills within their labor markets. We feel that Pasadena will give us this talent."
In August of 2006, Etech teamed up with Governor Rick Perry's economic development office to release a RFP to target Texas communities that would be able to provide labor to staff the bilingual phone representatives that Etech was seeking. After reviewing the 20+ responses to the RFP and conducting numerous site visits to multiple Texas communities, Etech selected the city of Pasadena to stage their next center.
"Many of the customer service jobs that we provide are part time and night time / Saturday positions. College students are a perfect fit for many of these jobs. It has always been a priority of Etech to develop good relationships with the local colleges and universities. One benefit we offer to working students is tuition reimbursement." stated Rocco. "Since 2002, Etech has paid its student employees over $500,000 in reimbursement for college tuition. We have already begun to develop a strong working relationship with San Jacinto College in Pasadena. We will be using some of their classroom space for training and initial calling while our permanent site is being finalized and prepared for operations."
Etech expects to open for operation in June of 2007 and will eventually grow to 500+ positions in Pasadena.
ABOUT ETECH - Etech, Inc. is privately owned and has provided Business Process Outsourcing services for almost ten years. We are a Tier One preferred provider for several Fortune 500 companies, with a diverse clientele in the telecommunications, yellow page publishing, national mortgage, and credit card industries.
Etech is a certified Minority-owned Business Enterprise (MBE) and a designated Corporate Plus member with 1500+ team members across our U.S. and India facilities. We maintain high standards of quality, customer service and sales skills and are the first choice in providing inbound and outbound sales and service, internet chat, web chat, email fulfillment, and business process outsourcing. Visit www.etechinc.com to learn more about our business, our service offerings and our customers.