Latest Updates
- Etech Inc. Expands Bilingual Contact Center in Pasadena, TX
- Etech, Inc. - Finalist for the HMSDC E-10 Award November 2009
- American Teleservices Association Volunteers to Work with HandsOn New Orleans During Upcoming Convention
September 30, 2009 - Etech, Inc. Named to Texas Top Business List for 2009, Nacogdoches, Texas.
April 14, 2009 - Etech, Inc joins PCI Security Standards Council
May 30, 2008 - San Jacinto College, in partnership with Etech, Inc
February 1, 2008 - Etech Announces Staff Promotions and Growth
November 13, 2007 - Etech Announces New Line of Business with AT&T Wireless
November 13, 2007 - Etech Pays Tuition Reimbursement
July 7, 2007 - Etech Employees Are Dropping Pounds, Picking Up Cash, and Improving Business!
June 18, 2007 - Etech, Inc. to Open Call Center in Pasadena, TX.
May 15, 2007 - Etech Private Limited Opens Second Center In India
October 10, 2006 - Etech Awarded Contract with R. H Donnelly
October 28, 2005 - Texas Emergency Hurricane Hotline Outsourced to India
September 28, 2005 - Etech, Inc. Donates to KATRINA RELIEF FUND
September 13, 2005 - Etech, Inc. Opens 2nd Call Center in Gujarat, India
August 07, 2005 - Etech, Inc. Awarded New Business Contract With SBC
June 27, 2005 - Etech Announces Executive Level Restructure
June 14, 2005 - Etech Promotes Senior Leaders
May 24, 2005 - Effective Teleservices, Inc. Announces 2005 First Quarter New Business
Feb 23, 2005 - Etech Appoints Director of Operations for Nacogdoches Center
Jan 03, 2005 - Etech Finalist for U.S. Chamber Corporate Citizenship Award
December 03, 2004 - Etech ENTERS Contract with D&B
September 21, 2004 - Etech awarded contract with SPRINT
June 21, 2004 - Etech In The Wall Street Journal
June 09, 2004 - Etech - named winner of 2004 'Premier Account Award'
June 04, 2004 - Etech Appoints Directors of Operation in Nacogdoches, Texas and Gujarat, India
April 14, 2004 - Etech chosen by AOL and PFIZER
April 12, 2004 - Etech open in Lufkin with over 350 employees
March 16, 2004 - Etech launches Fourth Global Solution Center in Lufkin , Texas, Grand Opening of 600 seat
December 16, 2003 - Nacogdoches Officials Praise Etech
December 14, 2003
June 14, 2005
ETI Announces Executive Level Restructure
Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services headquartered in East Texas, announced today the departure of A.C. (Chuck) Smith from the company's executive leadership. Dilip Barot, Chairman and CEO of ETI stated, "Chuck has been an important contributor to ETI. We respect and appreciate the role that Chuck played in helping to establish ETI as an independent company. We wish him well."
Matt Rocco, Chief Operating Officer of ETI added, "We have built a world class team that has already risen to the occasion to ensure that our customers, our shareowners and our employees are not impacted by this decision. We all wish Chuck the absolute best."
Smith assisted in transitioning the company from the BellSouth subsidiary, BERRYDirect, to independently owned Effective Teleservices, Inc. Once the transition was completed, Smith was given an opportunity as President of ETI. While Smith will no longer be involved in the daily operations of the company, he will have a keen interest in the ongoing success of ETI and has been offered a role as a business development consultant.
About ETI: Effective Teleservices, Inc. is a leading provider of customer contact and business process outsourcing solutions that help Fortune 500 companies grow revenue and manage costs. Founded in 1997 and headquartered in Nacogdoches, TX, ETI employs over 1400 team members occupying 3 state-of-the art customer interaction centers in East Texas and Gujarat, India with corporate facilities in Palm Beach Gardens, Florida.
Chuck Smith