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Our Mission
To help our partners sell their products and service their customers through our expertise in supporting multi-dimensional buying and servicing processes. To earn and maintain our long-standing reputation of Playing by the Rules ® everyday.
Leading Provider   Recognition

Etech, Inc. (formerly Effective Teleservices, Inc.) has been a leading provider in business process solutions since 1997 and under our current corporate structure since 2003. Etech provides superior performance and quality in all our inbound and outbound channels, as well as customer service and back office processes. We are a Tier One preferred provider for several Fortune 500 customers. We are a certified member of the National Minority Supplier Development Council (NMSDC) and a Texas Historically Underutilized Business (HUB). Our high standards for quality in the services we offer make Etech the vendor of choice.

Our company is comprised of three business divisions, each focused on providing world class services in their areas of expertise.

  #Etech, Inc. -
Best shore call center operations is the United States and India
 
  #Effective Software Solutions (ESS) -
Software/Application development
 
  #Effective Monitoring Solution (EMS) –
Total quality monitoring solutions
 
 
Awards
 
• Top 50 Organizations for Diversity
 
• 2007 – Top 2007 Business
 
• 2006 – Top 2006 Business
 
• 2005 – Business of the Year, Stewart Blood Center
 
• 2004 – U.S. Corporate Stewardship Award
 
• 2004 – Premiere Account, Interactive Intelligence, Inc.
 
• 2003 – Large Business of the Year, Nacogdoches Chamber of Commerce
 
Certifications & Affiliations
American Teleservices Association (ATA) member since 1998. The ATA’s membership consists of call centers, trainers, consultants and suppliers. ATA members take advantage of services such as networking forums, business learning programs, state & federal government advocacy initiatives, research data, and the most recent news related to the Teleservices industry.
 
Direct Marketing Association (DMA) member since 2001. The DMA is the largest trade association for business interested in direct, database and interactive global marketing. The DMA offers industry information, learning opportunities, networking and legislative advocacy.
 
Corporate Plus Member of the National Minority Supplier Development Council (NMSDC). The NMSDC is one of the country’s leading business membership organizations whose purpose is to provide a direct link between corporate America and minority-owned businesses. It was chartered in 1972 to provide increased procurement and business opportunities for minority businesses of all sizes.
 
Member of the Houston Minority Business Council. The mission of the Houston Minority Business Council (HMBC) is to actively involve its members in efforts that will increase and expand business opportunities and business growth for minority business enterprises (MBEs)
 
Member of the Florida Regional Minority Business Council. The Florida Regional Minority Business Council is a not-for-profit corporation established to foster the development and expansion of minority-owned businesses. FRMBC is committed to building mutually beneficial relationships between minority businesses and corporate and government buyers.
 
Texas Historically Underutilized Business (HUB) certified. The mission of the Texas HUB program is to encourage and effectively promote the utilization of Historically Underutilized Businesses (HUBs) by all state agencies, including institutions of higher education.
 
Member of the Georgia Minority Supplier Development Council (GMSDC).  The mission of the GMSDC is to foster and expand mutually beneficial economic opportunities between certified minority business enterprises (MBEs), corporations, and government entities within the state of Georgia; and to help build a stronger, more equitable society by supporting and promoting minority business development.
 
Yellow Page Association (YPA) member. The Yellow Page Association is made up of publishers, marketers and suppliers responsible for producing Yellow Pages Directories. The mission of the YPA is to lead, serve, grow and advocate for the Yellow Pages industry.
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